The personalization tokens in your internal email are creating plain text, not a link. (An email client or browser will try to recognize a link from plain text, but it's still plain text.)
I'd recommend spelling out "Antrag prüfen" and then using the link icon to add a hyperlink to "Antrag prüfen". In there, you won't have the option to pick a personalization token but you can follow the syntax that you're already familiar with: {{ object.internalpropertyname}}
Let me know if you have any follow-up questions!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
The personalization tokens in your internal email are creating plain text, not a link. (An email client or browser will try to recognize a link from plain text, but it's still plain text.)
I'd recommend spelling out "Antrag prüfen" and then using the link icon to add a hyperlink to "Antrag prüfen". In there, you won't have the option to pick a personalization token but you can follow the syntax that you're already familiar with: {{ object.internalpropertyname}}
Let me know if you have any follow-up questions!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
On my end, this is working as intended, including added %20 for space characters. Could you confirm that you're using the personalization token within a hyperlink (see screenshot, alternatively with HTML href link tag) and not in plain text?
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer