Someone filled a hubspot form on my website and did not get any registration confirmation email. Why

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Grolow
Member

Someone filled a hubspot form on my website and did not get any registration confirmation email. Why? In other words, How can they confirm their registration?

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Phil_Vallender
Solution
Most Valuable Member | Diamond Partner

Hi @Grolow

 

Forms do not send a confirmation email unless they are configured to do so - either with double opt-in settings, send a follow-up email, or with a bespoke workflow. Have you configured one of these and it has failed, or are you yet to set one of these up? 

Phil Vallender | Inbound marketing for B2B technology companies

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Phil_Vallender
Solution
Most Valuable Member | Diamond Partner

Hi @Grolow

 

Forms do not send a confirmation email unless they are configured to do so - either with double opt-in settings, send a follow-up email, or with a bespoke workflow. Have you configured one of these and it has failed, or are you yet to set one of these up? 

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post