Signature too long with Gmail - using Hubspot free signature tool

[gil1001]

Not sure this is the place for this question but did anyone tried using Hubspot free signature tool for their company's signature? I've created one, but when I copy it to Gmail, I get an error saying that the signature is too long.

When searching for it online it says that the HTML code should not be longer than 10,000, counted and it is about 2000. Yet, it still gives me this error. Any suggestions?

[Josh · Accepted solution]

Hi @gil1001,

I also ran into this issue with Google. I originally had social icons and a meetings button included. When I removed the social icons, it allowed me to paste it in because it removed enough characters. 

I had to completely refresh the Gmail settings page in order for it to work appropriately.

As far as the character count, I'm not exactly sure why you're seeing such a difference between the generator, the character counter, and gmail itself.

Josh

[kristinaw · Accepted solution]

So I tried removing the social icons and that did not work for me. Since I had a previous autosignature created through hubspot that worked fine I was able to see that my image size (even thought it auto adjusted) was my problem. I shrunk my headshot image from 1000x1000 to 450x450 and it works, even while keeping the social icons. Hope this helps with an alternative solution in case you want to keep the social icons.

[03549 · Accepted solution]

After a frustrating morning I managed to find a fix that worked for me. First off, add your email signature to your hubspot account through html. Then send yourself an email through your hubspot contacts. Go into your Gmail and copy the signature directly out of the email. Then paste into your Gmail signature in settings and save. Whatever happens along this journey, it appears to format it into an acceptable state for Gmail to save with no "length" issues or major changes to the appearance.

[MMasri9 · Accepted solution]

I just copied my colleague signature and changed the name and other details and it worked. Looool 

[03549 · Accepted solution]

After a frustrating morning I managed to find a fix that worked for me. First off, add your email signature to your hubspot account through html. Then send yourself an email through your hubspot contacts. Go into your Gmail and copy the signature directly out of the email. Then paste into your Gmail signature in settings and save. Whatever happens along this journey, it appears to format it into an acceptable state for Gmail to save with no "length" issues or major changes to the appearance.

[Carolyn_Miciano]

Worked for me! Thanks for sharing! 😊

[ShaggyEells]

This is a great idea that worked for me! Although I copied the HTML code from the signature generator and put the HTML into codepen.io, then copied the finished product.

That and I made sure to compress my profile image.

[signatures]

Use the simple and unique signature generator https://onlinesignatures.net/

[BérangèreL]

Hi @signatures,

Thank you for sharing this tool with the Community!

Does this tool work with Gmail, please?

Can you please share more information regarding how this tool would help the users on this thread for this specific use case?

Thanks a lot and have a good day!

Best,
Bérangère

[signatures]

It's simple, you need to generate a signature, download it, and you can use it anywhere, for example, attach it to a Gmail message

[THintz]

Wow same problem here ... no matter what I do, delete photos, delete all links, delete social media stuff ... still says the same thing. Only solution I found was to dig into the code source and hack it. I don't have time to sift through ten thousand lines of code to find the "arial Sig" etc ... why doesn't this work? 

[Tomspeer6]

Same Issue Here. 

[Young_Teck]

Hey,

This works for me. 

1. Create your Signature

2. Copy Source Code

3. Go to https://html-online.com/editor/

4. Paste your source code (see the screenshots)

5. Copy the new signature on the left-hand side

6. Paste the Signature to Gmail and Save

Cheers, 
Young Teck

CEO & Co-Founder of Delegate Dynamics

[CTA9]

This is the most accurate and latest solution to this problem.

Thank you Young.

[TNTutors]

You, my friend, rule. Many thanks!

[mpnproductions]

Amazing! this worked. However, on mobile my photo isn't rendering. Any tips on what the photo file should be or so? Since it has to be a URL (currently a link from my Google Drive). Would love any tips. Thanks so much!

[ETrevena]

Thanks - this worked!!!!

[everton1]

Hello Young, 

Unfortunately, I am not able to see any screenshots once I paste the source code. Can you please help? Below is the screenshot.

Thanks.

[JColios]

This worked for our team.
Once you have completed your signature, copy and paste the source code into your hubspot signature on the source panel.

Then open a new email inside HubSpot and select all on the signature.

Now add this as your Gmail signature.

This has worked with our email signatures including images and social media links.

[donrua]

Seems like bloated code. Repeated failures. Not a good UX for people trying touse a tool to make it EASIER to set up a signature.

[kristinaw · Accepted solution]

So I tried removing the social icons and that did not work for me. Since I had a previous autosignature created through hubspot that worked fine I was able to see that my image size (even thought it auto adjusted) was my problem. I shrunk my headshot image from 1000x1000 to 450x450 and it works, even while keeping the social icons. Hope this helps with an alternative solution in case you want to keep the social icons.

[Josh · Accepted solution]

Hi @gil1001,

I also ran into this issue with Google. I originally had social icons and a meetings button included. When I removed the social icons, it allowed me to paste it in because it removed enough characters. 

I had to completely refresh the Gmail settings page in order for it to work appropriately.

As far as the character count, I'm not exactly sure why you're seeing such a difference between the generator, the character counter, and gmail itself.

Josh

[ausworkshop]

Tried this and still can't get it to work.  I wasted hours on this stupid Hubspot signature generator. All I wanted to do is change the one I made previously and have wasted 2 hours or more.  So frustrating.  I've used Hubspot before for my Gmail sig and never had this much trouble.  Something must have changed.  I'm now off to find a completely different one.  Sorry Hubspot but you've lost me on this and there doesn't appear to be a solution for using it in Gmail.