Set a "Click tracking domain" (Tracking Domain) for emails

[OBetzalel]

Hi All,

I would like to improve the deliverability of emails and I understand we need to set the Click tracking domain of when a email recipients click on a link that redirects from the inbox to some article, and we want to have our company's domain instead of: "https://139723745.hs-sites-eu1.com/"

Setup -> Marketing -> Emails -> Tracking (Tab) -> Click tracking domain section, we want to change the domain to: clicks.COMPANYNAME.com (instead of the default: ""https://139723745.hs-sites-eu1.com/"")

We already connected the email sending domain to COMPANYNAME.COM, do we need to set it in the secondary domains? and then we will be able to change the click tracking domain?:

Thanks for any help!

[OBetzalel]

@DianaGomez Thanks for the help Diana,

We will configure this and I'll let you know if it worked and I will mark it as a solution if so.

Thanks! 🙏

[DianaGomez · Accepted solution]

Hi @OBetzalel, 

I will be happy to help here!

I understand that you would like to change your default Email click tracking domain from HubSpot's default one to your custom one. Would that be correct?

If that's the case,  please note that only domains that are connected with the Email (web version) content type, would show as an option to select under the tracking!  You will need to connect your custom domain to your account as the primary email domain.

Hope this helps,

Diana