Sending newsletter to non-marketing contacts

[AMS17]

Hi,

I have an email marketing subscription with a maximum of 3k marketing contacts. For sending out newsletters, I have to set our clients' contact to marketing contacts. I want to send the company newsletter to everyone in my organization. How can I do that without putting them as marketing contacts?

Also, the link to the web browser view of the newsletter doesn't work. It asks people to log in to view the link and still it doesn't work.

Please help. 

[danaland]

Hi there! For the issue of "Also, the link to the web browser view of the newsletter doesn't work. It asks people to log in to view the link and still it doesn't work." You can prevent this by connecting a domain as a web version. This will stop the log in prompt. 🙂

[danmoyle]

@AMS17 newsletters are technically (and functionally) marketing emails. As @karstenkoehler mentioned, you do have to send them to marketing contacts. The way I've avoided adding team members to HubSpot as marketing contacts is to add myself, then forward it from my email to an "all" designation in my company. 

As for the other question, I agree with Karsten. It sounds like a preview issue versus creating a web version of your email. 

[karstenkoehler · Accepted solution]

Hi @AMS17,

If you want to send marketing emails to contacts, these contacts have to be marketing contacts. Unless you have the transactional email add-on, there isn't any way around that. This is a billing feature and HubSpot wants you to pay for the contacts that you want to have marketing interactions with.

---

@AMS17 wrote:

Also, the link to the web browser view of the newsletter doesn't work. It asks people to log in to view the link and still it doesn't work.

---

This sounds like you're not using the web version but an internal preview link (e.g. a link copied from the address bar or a preview link). Could you double check that you're using the web version functionality?

Best regards!