Sending Workflow Email with different Alias

[Hyroxware]

I want to create a branch which will be "yes" or "No" and then I want to send an automated email which will send from 2 different Alias/Domain. Is this possible?

[karstenkoehler]

Hi @Hyroxware,

You would have to clone the email. One email would have the from address 1, the other email the from address 2. A single email cannot be made dynamics to come from two different from addresses / sending domains.

After cloning your email, you can place the original in one branch, the cloned version with a different from address / sending domain in the other branch.

It's not possible to use a single automated email in this scenario.

Best regards

[Hyroxware]

Hi thanks for reply, yes so I just need to create 2 email templates which is fine. But it does not give me an option to change the email alias on the workflow? it just gives me the option for my 1 email address.

[karstenkoehler · Accepted solution]

@Hyroxware just to confirm, we're talking about who this email is coming from, correct?

If so, you would specify this in the marketing email editor, not the workflow:

If that's not what you're referring to, please share a screenshot.