Email Marketing Tool

Hyroxware
Contributor

Sending Workflow Email with different Alias

SOLVE

I want to create a branch which will be "yes" or "No" and then I want to send an automated email which will send from 2 different Alias/Domain. Is this possible?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Sending Workflow Email with different Alias

SOLVE

@Hyroxware just to confirm, we're talking about who this email is coming from, correct?

 

If so, you would specify this in the marketing email editor, not the workflow:

 

karstenkoehler_0-1720176876280.png

 

If that's not what you're referring to, please share a screenshot.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Sending Workflow Email with different Alias

SOLVE

Hi @Hyroxware,

 

You would have to clone the email. One email would have the from address 1, the other email the from address 2. A single email cannot be made dynamics to come from two different from addresses / sending domains.

 

After cloning your email, you can place the original in one branch, the cloned version with a different from address / sending domain in the other branch.

 

It's not possible to use a single automated email in this scenario.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
Hyroxware
Contributor

Sending Workflow Email with different Alias

SOLVE

Hi thanks for reply, yes so I just need to create 2 email templates which is fine. But it does not give me an option to change the email alias on the workflow? it just gives me the option for my 1 email address.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Sending Workflow Email with different Alias

SOLVE

@Hyroxware just to confirm, we're talking about who this email is coming from, correct?

 

If so, you would specify this in the marketing email editor, not the workflow:

 

karstenkoehler_0-1720176876280.png

 

If that's not what you're referring to, please share a screenshot.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.