Email Marketing Tool

wspringston
Member

Sending Marketing Emails to a Contact with Multiple Emails

SOLVE

We have several contacts that have both work and personal emails and want to get our marketing emails on both. Is there a way to do so? 

 

In the email field, they might have firstname@gmail.com; firstname@yourcompany.com and they want to get emails at both addresses. Creating duplicate accounts isn't a good idea as I lose all their meaningful sales and engagement data. 

 

Help. 

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Sending Marketing Emails to a Contact with Multiple Emails

SOLVE

Hi @wspringston,

 

As far as I know, this is not possible. For a person to receive the same email under multiple email addresses, there must be contact records for each email address.

 

Other users have requested that marketing emails can also be sent to secondary email addresses here: https://community.hubspot.com/t5/HubSpot-Ideas/Marketing-emails-to-secondary-email-addresses/idi-p/1...

 

As of May 2020, this is not planned. I'd recommend upvoting and commenting as the product team (re-)evaluates these requests based on their popularity. (The post already has my upvote.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
EFranco
Participant

Sending Marketing Emails to a Contact with Multiple Emails

SOLVE

Any update?

0 Upvotes
LePa
Participant

Sending Marketing Emails to a Contact with Multiple Emails

SOLVE

Hi, we need this feature, too, please!

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Sending Marketing Emails to a Contact with Multiple Emails

SOLVE

Hi @wspringston,

 

As far as I know, this is not possible. For a person to receive the same email under multiple email addresses, there must be contact records for each email address.

 

Other users have requested that marketing emails can also be sent to secondary email addresses here: https://community.hubspot.com/t5/HubSpot-Ideas/Marketing-emails-to-secondary-email-addresses/idi-p/1...

 

As of May 2020, this is not planned. I'd recommend upvoting and commenting as the product team (re-)evaluates these requests based on their popularity. (The post already has my upvote.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.