Email Marketing Tool

MNjue
Member

Sender information no showing on clients

SOLVE

After setting up my customized email 

I still get this email address as the from address 

happ...@...hubspot-inbox.com



MNjue_0-1695715074451.png

 

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1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Sender information no showing on clients

SOLVE

@MNjue did you set up the sender address in your last organisation? How to do this is within the article linked in my initial comment. 

 

If you set this up to come from your own domain this will help improve email deliverability, there's also great advice on improving this on the knowledgebase here. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Sender information no showing on clients

SOLVE

Hi @MNjue this is down to the sending address you've setup within your account, there's great guide on this here

I don't believe it's currently possible to customise the from address in a free HubSpot service hub account however. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


MNjue
Member

Sender information no showing on clients

SOLVE

I had a similar setup and account in my last organisation and it worked fine. 

Secondly, all emails sent out through my Hubspot now are classified as spam or rejected bys some mail recipient servers.

0 Upvotes
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Sender information no showing on clients

SOLVE

@MNjue did you set up the sender address in your last organisation? How to do this is within the article linked in my initial comment. 

 

If you set this up to come from your own domain this will help improve email deliverability, there's also great advice on improving this on the knowledgebase here. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.