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03849
Membro

Send test emails to multiple people in a group test email

resolver

Hi 

It is currently not possible to send a marketing test email to a group of people. Whenever I have multiple people I want to send the test email to I will typically send it to myself then forward it to the individual’s so we can have a single email thread. It would be great when I put more than one person in the "send test email to" section and then it will ask if I want to have it become a single email thread or not. 

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Send test emails to multiple people in a group test email

resolver

Hi @03849,

 

While you can request this from the product team here...

https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

... marketing emails in HubSpot never generate a thread. I'm not aware of threading for marketing emails / bulk emails in other tools either. You should be able to select multiple recipients for test sends but yes, it will generate separate threads, as is common practice for bulk email sends.

 

Sending it to yourself, then forwarding to create a thread, is currently the best workaround.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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franksteiner79
Solução
Especialista reconhecido(a)

Send test emails to multiple people in a group test email

resolver

Hi @03849 

 

Marketing E-Mails are by their very nature not threadable emails and will never be grouped but always end up as single threads in each recipients inbox.

 

Either keep forwarding a test email that you've sent to yourself, as that opens up a group thread or just use the comment function in the email tool so everyone works out of HubSpot to begin with.

 

Frank 

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

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2 Respostas 2
franksteiner79
Solução
Especialista reconhecido(a)

Send test emails to multiple people in a group test email

resolver

Hi @03849 

 

Marketing E-Mails are by their very nature not threadable emails and will never be grouped but always end up as single threads in each recipients inbox.

 

Either keep forwarding a test email that you've sent to yourself, as that opens up a group thread or just use the comment function in the email tool so everyone works out of HubSpot to begin with.

 

Frank 

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project
0 Avaliação positiva
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Send test emails to multiple people in a group test email

resolver

Hi @03849,

 

While you can request this from the product team here...

https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

... marketing emails in HubSpot never generate a thread. I'm not aware of threading for marketing emails / bulk emails in other tools either. You should be able to select multiple recipients for test sends but yes, it will generate separate threads, as is common practice for bulk email sends.

 

Sending it to yourself, then forwarding to create a thread, is currently the best workaround.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Avaliação positiva