Email Marketing Tool

ClintonR
Teilnehmer/-in

Send form response to different recipients

lösung

Hi Team,

 

I am wanting to create a form and have it sent to different mailboxes depending on the response of the user. It's important that the form content be delivered.

 

This sounds pretty simple but I haven't been able to find anything in the Knowledge Base and via the workflow properties. You can obviously choose where the form goes at the form level, but can't find anything at a workflow level. Can anyone help please?

 

Thanks in advance!  

0 Upvotes
1 Akzeptierte Lösung
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Send form response to different recipients

lösung

Hi @ClintonR,

 

You can set up custom notifications with a workflow like the one below. It's important to set up re-enrollment exactly as shown in the right sidebar.

 

karstenkoehler_0-1659857964395.png

 

In the notification text itself, you can use personalization tokens to build your own notification, I also explained this here.

 

karstenkoehler_1-1659858028168.png

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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3 Antworten
ClintonR
Teilnehmer/-in

Send form response to different recipients

lösung

Thanks @karstenkoehler!

0 Upvotes
ClintonR
Teilnehmer/-in

Send form response to different recipients

lösung
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Send form response to different recipients

lösung

Hi @ClintonR,

 

You can set up custom notifications with a workflow like the one below. It's important to set up re-enrollment exactly as shown in the right sidebar.

 

karstenkoehler_0-1659857964395.png

 

In the notification text itself, you can use personalization tokens to build your own notification, I also explained this here.

 

karstenkoehler_1-1659858028168.png

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.