Email Marketing Tool

DTurpie
Member

See open rates online, like in the app

SOLVE

Hi all 

 

I have noticed that in the app, I can see really quickly and easily the open rates of each person who has open or read the email.

 

This is incredibly useful:

 

IMG_2789.PNG

 

However, online in a web browser, I don't get anywhere near such useful information:

 

screenshot3.jpg

And the exported list, is equally as useless:

 

screenshot2.jpg

 

Can anyone point me in the right direction, or is it just a case that this cannot be done?

 

I am on the free version if that helps!

 

Thanks in advance

 

D

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

See open rates online, like in the app

SOLVE

Hi @DTurpie,

 

It is indeed not possible to get this information in the web version of HubSpot. Why it was included in the mobile app but never included in the browser version is a mystery.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

See open rates online, like in the app

SOLVE

Hi @DTurpie,

 

It is indeed not possible to get this information in the web version of HubSpot. Why it was included in the mobile app but never included in the browser version is a mystery.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes