Salesforce Integration

kim-johnson · ‎mai 19, 2020

Is it possible to send a mass email from Salesforce and report on the activity in Hubspot? For instance we have a Salesforce Integration with Hubspot and when sending emails from Hubspot and I can report in both SF and Hubspot. Sometimes I need to do a mass email from SF but I still wish to be able to pull the Hubspot reporting. Can the integration work both ways like that?

daviddoughty · ‎mai 22, 2020

I not familiar with a way to track opens in HubSpot from a mass email in SFDC but you could track clicks by creating trackable links inside of HubSpot and then replacing the links in SFDC with those links. That way you could at least track engagement.

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daviddoughty · ‎mai 22, 2020

I not familiar with a way to track opens in HubSpot from a mass email in SFDC but you could track clicks by creating trackable links inside of HubSpot and then replacing the links in SFDC with those links. That way you could at least track engagement.

JessicaH · ‎mai 22, 2020

Hi @kim-johnson,

Thanks for reaching out.

I'm going to tag in some thoughtleaders to see if they can share their thoughts on this.

Hi @trevordjones @daviddoughty , could you assist @kim-johnson with this?

Thanks!

Jess

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