Resending to non-openers

[christinehow]

Is there a way of resending a marketing email to people who didn't open it the first time? The only way I can see is to create a new list but, even then, I can't see any filters for marketing activity.

[vanessahunt]

I have a client who's used to Mailchimp's very simple "resend" feature on the Mailchimp mobile app. They're using HubSpot Marketing Starter, so we can't use Workflow for them. I have several 'small' lists for a very small targeted campaign, so having to create an extra list for each to resend isn't ideal. 

Please can we have a simple resend feature for non-Workflow users, HubSpot 🙏🏻

[EstB]

Agree that this is basic functionality which is necessary and should not require a workflow when most systems allow you to do this at a click of a button. This would be very useful to have.

[LSilverman]

Hubspot used to have this feature. I asked the salesperson I chatted with yesterday if I would have this feature if I signed up and she said yes. I signed up and I don't. Total bull**bleep**. 

[VicSalvador]

I am really disappointed that we cannot with one click resend to only those who have not yet opened the email. Less robust products offer this feature. 😞

[CBritton]

How does Hubspot not seemlessly have this feature? Klaviyo, Omnisend and Mailchimp all have this as a one click capability.

[JAmore]

Agree!! Constant Contact has it too. 

This functionality is definitely important. Hubspot needs to add this feature!

[LSims]

Hubspot really needs this functionality. It is done at the tap of a button with Mailchimp. 

[Phil_Vallender · Accepted solution]

Hi @christinehow 

If you have workflows, you can use one to send your first email, then add a delay followed by an if/then branch that tests if the contact opened the specific marketing email. 

Or you can create second list. The criteria for the list would be the same as for the if/then branch above: Marketing email > name of email > contact received but didn't open the email

Hope this helps.

[CJPratt]

But you can't set this up until the email has been sent or scheduled, correct? 

[JAmore]

Hi Hubspot! I was just looking for this feature and saw this thread from 2020. Has this functionality been added yet? This ia a really valuable and time saving feature that other email programs all have. 

Seems like creating a second list or a workflow isn't as streamlined as a one click capability here. 

[JPryor2]

I too would like to use this funcationality. Might be worth staying with Klaviyo if this simple functionality isn't available without upgrading to professional package.