Email Marketing Tool

LMargherita
Participant

Resend a marketing email to someone whose address has changed

SOLVE

Hello,
I sent a marketing email to 300 people, one of them just switched jobs and his email address didn't work. I'm trying to resend to his new email address but hubspot won't let me do it, mentioning "preventing repeated recipient".
How can I send the email knowing that the person never received it?
Thank you

LM 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Resend a marketing email to someone whose address has changed

SOLVE

Hi @LMargherita,

 

Your best option here would be to clone the entire email and then send it again to the updated contacts. (I agree that this should be easier.)

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Resend a marketing email to someone whose address has changed

SOLVE

Hi @LMargherita,

 

Your best option here would be to clone the entire email and then send it again to the updated contacts. (I agree that this should be easier.)

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
LMargherita
Participant

Resend a marketing email to someone whose address has changed

SOLVE

Thank you @karstenkoehler , not ideal but it works.

Best,

LM

0 Upvotes