Email Marketing Tool

Chrispy_Shaker
Membro

Rescubcribe a contact who has previously unsubscribe

resolver

Hi,

 

As I am aware of being GDPR compliant, I wanted to know the best way to have a contact resubscribe. We have an external website. Knowing that I cannnot resubribe a contact on their behalf ( even with their permission ), is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?

 

Regards,

 

Chris

0 Avaliação positiva
1 Solução aceita
MFrankJohnson
Solução
Autoridade no assunto

Rescubcribe a contact who has previously unsubscribe

resolver

_hubspot-button-accept-as-solution-gif-v00.gif

 

>>"...is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?"

 

No. However, the easiest way to have subscribers who've previously unsubscribed is to ...

-1- Toggle the Resubscription email setting 'On' for your portal.
- see Manage your marketing email account settings

-2- Have the subscriber submit any HubSpot form.

[We like to use a form specifically for this purpose.]


Otherwise, they end up having to search for the 'email preferences' link in our old marketing emails.
- see Resubscribe to HubSpot marketing emails

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

Exibir solução no post original

2 Respostas 2
MFrankJohnson
Solução
Autoridade no assunto

Rescubcribe a contact who has previously unsubscribe

resolver

_hubspot-button-accept-as-solution-gif-v00.gif

 

>>"...is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?"

 

No. However, the easiest way to have subscribers who've previously unsubscribed is to ...

-1- Toggle the Resubscription email setting 'On' for your portal.
- see Manage your marketing email account settings

-2- Have the subscriber submit any HubSpot form.

[We like to use a form specifically for this purpose.]


Otherwise, they end up having to search for the 'email preferences' link in our old marketing emails.
- see Resubscribe to HubSpot marketing emails

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
kfavaloro
Participante

Rescubcribe a contact who has previously unsubscribe

resolver

Does this apply to only one subscription type or do they have to go to thier preference page?

0 Avaliação positiva