Rescubcribe a contact who has previously unsubscribe

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Hi,

 

As I am aware of being GDPR compliant, I wanted to know the best way to have a contact resubscribe. We have an external website. Knowing that I cannnot resubribe a contact on their behalf ( even with their permission ), is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?

 

Regards,

 

Chris

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>>"...is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?"

 

No. However, the easiest way to have subscribers who've previously unsubscribed is to ...

-1- Toggle the Resubscription email setting 'On' for your portal.
- see Manage your marketing email account settings

-2- Have the subscriber submit any HubSpot form.

[We like to use a form specifically for this purpose.]


Otherwise, they end up having to search for the 'email preferences' link in our old marketing emails.
- see Resubscribe to HubSpot marketing emails

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

1 Reply 1
Highlighted
Community Superstar

_hubspot-button-accept-as-solution-gif-v00.gif

 

>>"...is there way for this contact to click on a subscribe link on our external site, so they can manage their subscription preferences?"

 

No. However, the easiest way to have subscribers who've previously unsubscribed is to ...

-1- Toggle the Resubscription email setting 'On' for your portal.
- see Manage your marketing email account settings

-2- Have the subscriber submit any HubSpot form.

[We like to use a form specifically for this purpose.]


Otherwise, they end up having to search for the 'email preferences' link in our old marketing emails.
- see Resubscribe to HubSpot marketing emails

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817