Email Marketing Tool

KMiller33
Member

Requesting GMB Reviews - Multi Unit

SOLVE

I'm trying to create an automated email that prompts customers to leave a review for the location they are in. I'm wondering if it's possible to create one email that sends to an entire system (multiple different locations) and links out to each location's GMB page to create easy access for leaving a review. 

 

I'd rather create one email that includes a link to each locations individual GMB listing rather than 50+ individual emails with links to each GMB page.

 

Has anyone had success creating this before?

1 Accepted solution
TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Requesting GMB Reviews - Multi Unit

SOLVE

Thanks for the tag Pam! Hey @KMiller33 as Pam mentioned the best way to do this would be through persinalization tokens (or merge tags as they're called in other systems). 

 

What I would do is create a custom contact property for "GMB review link". Then you could use a workflow to populate this property value for each location. 

For example you could say "if country = Ireland set GMB review link to google.ie" "if state = New York set GMB review to google.com/NY" or whatever you wish. 

 

Enroll all your contacts and have this property set on them from there. 

 

From then all you would need to do is use this property as a personalization token within your email and it will automatically populate the link based on the contact's property value. 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

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3 Replies 3
TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Requesting GMB Reviews - Multi Unit

SOLVE

Thanks for the tag Pam! Hey @KMiller33 as Pam mentioned the best way to do this would be through persinalization tokens (or merge tags as they're called in other systems). 

 

What I would do is create a custom contact property for "GMB review link". Then you could use a workflow to populate this property value for each location. 

For example you could say "if country = Ireland set GMB review link to google.ie" "if state = New York set GMB review to google.com/NY" or whatever you wish. 

 

Enroll all your contacts and have this property set on them from there. 

 

From then all you would need to do is use this property as a personalization token within your email and it will automatically populate the link based on the contact's property value. 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


KMiller33
Member

Requesting GMB Reviews - Multi Unit

SOLVE

Thank you so much!

0 Upvotes
PamCotton
Community Manager
Community Manager

Requesting GMB Reviews - Multi Unit

SOLVE

Hello @KMiller33 thank you for posting in our Community!

 

Investigating more about it you may be able to create an automated email for GMB reviews across multiple locations by using dynamic links or merge tags in your email for personalized location links. Also, maintaining a database or spreadsheet with GMB links for each location.

 

Please ensure compliance with regulations and test the email thoroughly before sending it.

 

I want to invite our top experts to this conversation @jolle @TomM2 @danmoyle any recommendations for @KMiller33 ?

 

Thank you,

Pam

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