Reporting on differnce between delivery and open times

[HDilloway]

We are looking to build a report so that we can see the difference between when our emails are sent/delivered and when they are opened - this is to see if we are sending them at the right time of day or if certain products/customer types need to have emails sent at different times to get the best open rate and reponse

[RomyFuchs1]

Hi @HDilloway 

Unfortunately, I can't help you with this, as I can't find a property that gives you the opening time. You might have to work with custom properties that set a timestamp as soon as the email is opened (via workflow). Until then, you can only read the email performance data.
Regards

[Jaycee_Lewis]

Hey hey @HDilloway 👋 Thanks for the great post! Let's invite some of our community experts to the conversation — @GeorgeBThomas @RomyFuchs1 @NicoleSengers, do you have any tips or suggestions on how @HDilloway might achieve their goals with this type of report?

Thank you very much for taking a look! — Jaycee