BUT when I set this up with a dedicated inbox for my reply-to address and hit send on my email, all the auto-responses went to the sender (my) address and not the reply-to.
Has this happened to anyone else? Am I missing something?
As explained in this article, in certain cases with some email providers, automated email replies (e.g. an out-of-office responder) may still go to the original From address.
This seems to be the case for you.
Take care!
Jess
Wusstest du, dass es auch eine DACH-Community gibt? Nimm an regionalen Unterhaltungen teil, in dem du deine Spracheinstellungen änderst !
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
As explained in this article, in certain cases with some email providers, automated email replies (e.g. an out-of-office responder) may still go to the original From address.
This seems to be the case for you.
Take care!
Jess
Wusstest du, dass es auch eine DACH-Community gibt? Nimm an regionalen Unterhaltungen teil, in dem du deine Spracheinstellungen änderst !
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
I've been having the same issue since earier in the summer as well. We used to get zero auto-reponse emails to the sales rep who was "sending" the email. Everything went to our marketing@ address, and we just deleted them all save the occassional "real" reply from a human.
Now 10% or so end up with the sales rep. Has something changed with Hubspot, or has "the greater world" changed enough that this strategy just no longer works from a technical perspective?