Recipient dont recieve the mail

[edwice]

The recipient don’t receive the mail. I change the sender for a confirmed e mail. But they don´t receive anyway.

[sharonlicari]

Hey @edwice 

I'd like to share with you the following articles that could help you to identify the reason:

Contacts not receiving your marketing emails

Contact didn't receive an email even though the email statistics show it was delivered

I hope this helps

Sharon