Email Marketing Tool

CLees0
Member

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

Hello, 

 

I am editing an email in a workflow, I hit update and HubSpot tells me: 'Any workflows using this email will get this latest version'

 

Does this mean that the 88 people already in the workflow who have already received the email will also get the updated email? 

 

OR will only people who enter the workflow from here onwards get this new email?

 

Thanks

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

Hi @CLees0,

 

No, updating an automated email does not trigger any re-sends. Contacts who have already been sent the email won't be affected at all, contacts who are about to receive the email will no receive the latest updated version.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
danmoyle
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

@CLees0 people who already received it will not get a new version, no. Only folks going into the workflow after the email has been edited will see the new version. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!

I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.


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Dan Moyle

Solutions Consultant

Digital Reach Online Solutions
emailAddress
daniel@digitalreachopm.com
website
https://www.digitalreachos.com/
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

Hi @CLees0,

 

No, updating an automated email does not trigger any re-sends. Contacts who have already been sent the email won't be affected at all, contacts who are about to receive the email will no receive the latest updated version.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

danmoyle
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

Oops - shoulda scrolled further 😂 Good to see I'm in agreement with you, @karstenkoehler

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!

I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.


linkedininstagram

Dan Moyle

Solutions Consultant

Digital Reach Online Solutions
emailAddress
daniel@digitalreachopm.com
website
https://www.digitalreachos.com/
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Publishing email updates: will my edits be sent to all previous recipients?

SOLVE

@danmoyle 😄 🤝

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.