Email Marketing Tool

CLees0
Member

Publishing email updates: will my edits be sent to all previous recipients?

Hello, 

 

I am editing an email in a workflow, I hit update and HubSpot tells me: 'Any workflows using this email will get this latest version'

 

Does this mean that the 88 people already in the workflow who have already received the email will also get the updated email? 

 

OR will only people who enter the workflow from here onwards get this new email?

 

Thanks

4 Replies 4
danmoyle
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Publishing email updates: will my edits be sent to all previous recipients?

@CLees0 people who already received it will not get a new version, no. Only folks going into the workflow after the email has been edited will see the new version. 

 

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Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Publishing email updates: will my edits be sent to all previous recipients?

Hi @CLees0,

 

No, updating an automated email does not trigger any re-sends. Contacts who have already been sent the email won't be affected at all, contacts who are about to receive the email will no receive the latest updated version.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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danmoyle
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Publishing email updates: will my edits be sent to all previous recipients?

Oops - shoulda scrolled further 😂 Good to see I'm in agreement with you, @karstenkoehler

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Publishing email updates: will my edits be sent to all previous recipients?

@danmoyle 😄 🤝

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.