Problem

[Mathias81]

Hello ,

I am new here and I have a problem.

I would like to ad my 1und1 Email Account to hubspot.

That I can use the Email in the crm. But the conection do not work.

I put the rigth imap dates inside.

Thank you for your help.

[edjusten]

Hi @Mathias81  This HubSpot Academy resource explains the technical requirements for the IMAP integration. If you have different usernames for both IMAP and SMTP, you won't be able to connect at this time. Click here if  your email server requires two-factor authentication.

Thank you,

Ed Justen

[jennysowyrda]

Hi @Mathias81, 

If you are still experiencing issues with IMAP, we will need all of the information outlined in this thread to assist you with this matter.

Thanks,

Jenny