Pop Ups are not passing hidden fields

AGalindo7
Member

I have a pop up with a form on it. I have UTM hidden fields in there, and I dont see them coming through. The form lives on our regular site where this works just fine, but for some reason the pop up will strip them away. Anybody worked through this and found a solution?

0 Upvotes
1 Accepted solution
elizheleva
Solution
Guide | Platinum Partner
Guide | Platinum Partner

Hi, @AGalindo7 ,

 

How are you expecting to pass the UTMs? Usually, UTMs are sending a request to the browser with the various parameters. As there's no request for the pop-up, I'm not surprised that the UTMs are not passed.

 

Could you please give more context on how you're passing those UTM parameters currently and where do you see them being reported afterwards?

 

Thanks,

Eli


Eli Zheleva
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View solution in original post

2 Replies 2
Dogfishcronin
Participant

I have the same problem... I'm not expecting the UTMs to pass because I know they won't unless you introduce a function to pass it... but what is that function? That is the question...

https://community.hubspot.com/t5/Lead-Capture-Tools/Pass-UTMs-to-a-Hubspot-CTA-Form-Pop/m-p/905825#M...

0 Upvotes
elizheleva
Solution
Guide | Platinum Partner
Guide | Platinum Partner

Hi, @AGalindo7 ,

 

How are you expecting to pass the UTMs? Usually, UTMs are sending a request to the browser with the various parameters. As there's no request for the pop-up, I'm not surprised that the UTMs are not passed.

 

Could you please give more context on how you're passing those UTM parameters currently and where do you see them being reported afterwards?

 

Thanks,

Eli


Eli Zheleva
Chief Problem solver @ uspeh | Hubspot Trainer | Hubspot Partner | Community Champion
Still need help? Book a free call with me

Did my post help answer your query? Help the community by marking it as a solution.



Have you heard about about HubSpot's Loop Marketing yet?