Email Marketing Tool

BrettGorges
Member

Personalized recipient survey links?

SOLVE

Hi there,

 

We are sending out a survey to about 15K recipients. Each recipient has their own survey link. I have had some trouble figuring out how to get this to work in personalization. I played around with different properties but could not get anything to hyperlink, so the recipient would have to copy and paste the link. Any ideas?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Personalized recipient survey links?

SOLVE

Hi @BrettGorges,

 

This can be achieved via the source code editor:

 

karstenkoehler_0-1709132627638.png

 

If you don't want to write a line of code, simply add a hyperlink for www.google.com first, like in my screenshot. Then click the source code icon.

 

You can now replace the two mentions of Google with the syntax for a personalization token:

 

karstenkoehler_1-1709132718272.png

 

The syntax is {{ object.internalpropertyname }}, in my case {{ contact.survey_link }}.

 

karstenkoehler_2-1709132776451.png

 

The moment you save the code, the syntax should resolve into a token 🙂

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
BrettGorges
Member

Personalized recipient survey links?

SOLVE

.

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Personalized recipient survey links?

SOLVE

@BrettGorges the preview would only work if you preview the email for a specific contact that has a value for that property - so yes, if you go to the default preview, it's expected behavior that it doesn't work 🙂

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Personalized recipient survey links?

SOLVE

Hi @BrettGorges,

 

This can be achieved via the source code editor:

 

karstenkoehler_0-1709132627638.png

 

If you don't want to write a line of code, simply add a hyperlink for www.google.com first, like in my screenshot. Then click the source code icon.

 

You can now replace the two mentions of Google with the syntax for a personalization token:

 

karstenkoehler_1-1709132718272.png

 

The syntax is {{ object.internalpropertyname }}, in my case {{ contact.survey_link }}.

 

karstenkoehler_2-1709132776451.png

 

The moment you save the code, the syntax should resolve into a token 🙂

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
BrettGorges
Member

Personalized recipient survey links?

SOLVE

I think this worked! It's not hyperlinking in the email preview but it does when I send myself an email test as a contact. Is that okay?

0 Upvotes