Personalization Not Working
Dear Hubspot Community
For some reasons personalization did not work on my sent emails. I wrote : we think (company name) would be a perfect destination. We tried to send a test email, using the name of that specific contact, and it worked perfectly. We even created a preview with that contact before sending and it also worked perfectly. But when we officially sent it to our contact, it didnot work. Instead, it displayed our default value. Can someone help me with this problem?