Email Marketing Tool

Gingerjenny
Member

Openers iOS

SOLVE

Hello everybody, I#m confused about the openers via iOS 15: Are they always tracked as "opened" even the person did not open since apple sets a pixel? Or is it tracked as "unopened"? THX, Jenny

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Openers iOS

SOLVE

Hi @Gingerjenny,

 

Tom Monaghan from the HubSpot product team has explained this in-depth here: https://community.hubspot.com/t5/Email-Marketing-Tool/iOS-15-let-s-talk-about-it/m-p/513936/highligh...

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
Sdasfasfw
Member

Openers iOS

SOLVE

Hi Jenny! That's a great question about iOS 15 openers. From what I understand, the new privacy features in iOS 15 mean that open rates may not be as accurate as they used to be. However, I'm not exactly sure how the tracking works when someone doesn't actually open the email. You might try searching for more information on Opener Shortpump  or asking on a forum for email marketing experts. Good luck!

0 Upvotes
Gingerjenny
Member

Openers iOS

SOLVE

Hi Karsten, thx a lot 🙂 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Openers iOS

SOLVE

Hi @Gingerjenny,

 

Tom Monaghan from the HubSpot product team has explained this in-depth here: https://community.hubspot.com/t5/Email-Marketing-Tool/iOS-15-let-s-talk-about-it/m-p/513936/highligh...

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes