Open Rates Off - Apple iOS15 already?

SOLVE
melissachowning
Participant | Platinum Partner

We're seeing open rates off in a few of our HubSpot portals and suspected it was iOS15 related already...  Is anyone else seeing this? We're seeing the rates bounce back up the following day and we're wondering if HubSpot is using any methodology to correct? 

1 Accepted solution

Accepted Solutions
webdew
Solution
Top Contributor | Diamond Partner

Hi @melissachowning ,

HubSpot shared information here about the recent Apple mail privacy preotection - https://community.hubspot.com/t5/Email-Marketing-Tool/Apple-announced-mail-privacy-protection-how-wi...

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

View solution in original post

2 Replies 2
TiphaineCuisset
Community Manager

Hi @melissachowning 

 

Thank you for reaching out!

 

It seems the iOS15 isn't released just yet? That's strange. I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. 

 

I'll also tag some other users to see if they are experiencing the same thing - @karstenkoehler @Josh @GeorgeThomas @piersg do you see something similar? 

 

Thank you!

Best

Tiphaine


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webdew
Solution
Top Contributor | Diamond Partner

Hi @melissachowning ,

HubSpot shared information here about the recent Apple mail privacy preotection - https://community.hubspot.com/t5/Email-Marketing-Tool/Apple-announced-mail-privacy-protection-how-wi...

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

View solution in original post