Open Rates Off - Apple iOS15 already?

[melissachowning]

We're seeing open rates off in a few of our HubSpot portals and suspected it was iOS15 related already...  Is anyone else seeing this? We're seeing the rates bounce back up the following day and we're wondering if HubSpot is using any methodology to correct? 

[SEnoksen]

Hi! I am also wondering about this ... These are our statistics of hard bounce rate for this year. We have an average of about 160 contacts a month, and for September we had over 700 contacts!!! Is this happening to anyone else? 

[webdew · Accepted solution]

Hi @melissachowning ,

HubSpot shared information here about the recent Apple mail privacy preotection - https://community.hubspot.com/t5/Email-Marketing-Tool/Apple-announced-mail-privacy-protection-how-wi...

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[TiphaineCuisset]

Hi @melissachowning 

Thank you for reaching out!

It seems the iOS15 isn't released just yet? That's strange. I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. 

I'll also tag some other users to see if they are experiencing the same thing - @karstenkoehler @Josh @GeorgeBThomas @piersg do you see something similar? 

Thank you!

Best

Tiphaine