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Mar 23, 2022 5:12 AM
One of the things I'm finding frustrating with HubSpot is that if I wanted to import a list and send a single message to the list, an important one to customers, that I can't send it without doing something with the subscription centre, rather than simply allowing the client to unsubscribe. However to some of the audience are not on our regular lists and we won't be emailing them regularly. I don't want to create an ad-hoc unsubscribe to the subscription centre.
Is there a way to deal with this so that I can get that important message out?
Do I create a list "Client Message" and an unsubscribe in the subscription centre "Important Client Messages" linked to that list and simply overwrite that list with the correct contacts each time I want to send a specific message?
Thanks
Nick
Solved! Go to Solution.
Mar 23, 2022 5:37 PM
Hi @NBarrance
I have a subscription called "Company Information" that I subscribe every contact to. I choose whatever Lists I want to send the email to but that is the subscription that I show. I don't use it often, mainly for random, one-off email blasts. It sounds like a similar situation to what you are trying to do. Does that help?
Mar 24, 2022 1:39 AM
Hi @NBarrance,
HubSpot does not force you to always add a subscription opt-in before sending an email. In the GDPR settings, there is this checkbox:
When not toggled, emails go out perfectly fine without any subscription type opt-in. It comes down to the question whether you'd like HubSpot to always double check that you maintained your contacts well – just to make sure not accidentally sending an email to contacts without the correct opt-in.
I see the following options for you (keep in mind that this reply does not constitute legal advice).
Let me know if you have any follow-up questions!
Karsten Köhler |
![]() | Did my post help answer your query? Help the community by marking it as a solution. |
Mar 24, 2022 1:39 AM
Hi @NBarrance,
HubSpot does not force you to always add a subscription opt-in before sending an email. In the GDPR settings, there is this checkbox:
When not toggled, emails go out perfectly fine without any subscription type opt-in. It comes down to the question whether you'd like HubSpot to always double check that you maintained your contacts well – just to make sure not accidentally sending an email to contacts without the correct opt-in.
I see the following options for you (keep in mind that this reply does not constitute legal advice).
Let me know if you have any follow-up questions!
Karsten Köhler |
![]() | Did my post help answer your query? Help the community by marking it as a solution. |
Mar 23, 2022 5:37 PM
Hi @NBarrance
I have a subscription called "Company Information" that I subscribe every contact to. I choose whatever Lists I want to send the email to but that is the subscription that I show. I don't use it often, mainly for random, one-off email blasts. It sounds like a similar situation to what you are trying to do. Does that help?