One email address on more than one list - duplicate?

[Sarah_K]

If I send a marketing email to multiple lists and the same person is on two or three lists, will they receive the email multiple times or just once? Thank you for any advice.

[Phil_Vallender · Accepted solution]

Hi @Sarah_K

If you add multiple lists to the same email, each unique recipient will only receive the email once. HubSpot will dedupe those contacts when sending. 

Hope this helps.

[SBorgmier]

Hi Phil-

If I didn't want it to dedupe and instead wanted the email to send separate messages to the email based around dynamic content related to their user record?

Example: 

Store 1 - bob@gmail.com - $55

Store 2 - bob@gmail.com - $45

Store 3 - john@gmail.com - $40

Email content would show for Bob's first email received:

Store 1 - $55

Email content would show for Bob's second email received:

Store 2 - $45

Or will the system simply not send them due to the duplicate contacts existing in the list I import?

Thanks

[Sarah_K]

@Phil_Vallender Thank you for your response. That is what I was hoping, but I definitely wanted to confirm. Thanks again!