Email Marketing Tool

nicnewman
Member

No padding showing in apple for 'plain email' template

Using the 'plain email' template and discovered that it renders with no padding in apple mail (and some ios). I can manually add padding to counter this, but where the email renders okay on every other client, it looks like it has too much padding (because it now does). SO, how can i ensure plain emails render properly in apple mail (20% of our audience). Is there a media query that can detect apple mail and only then add 20px padding?

 

Example of the same email. White is in gmail, dark in apple mail. https://share.getcloudapp.com/eDuBJ7DL

0 Upvotes
3 Replies 3
JessicaH
HubSpot Alumni
HubSpot Alumni

No padding showing in apple for 'plain email' template

Hi @nicnewman,

 

Thanks for reaching out.

I want to tag in some thought leaders to see if they can assist with this.

Hi @JonPayne  @amwilie @JanetArmstrong, would you be able to share your thoughts with @nicnewman?

 

Thanks!

Jess 


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JanetArmstrong
Top Contributor | Partner
Top Contributor | Partner

No padding showing in apple for 'plain email' template

I would have to see what your code is, but maybe using maximum width 80% and margin 0 auto,  instead of using padding will be more consistent across platforms.
Take a look at this article:
https://www.emailonacid.com/blog/article/email-development/media-queries-in-html-email/

0 Upvotes
syuan
Member

No padding showing in apple for 'plain email' template

 @JonPayne  @amwilie @JanetArmstrong os there any way to fix this without using a custom HTML email template? Or some way to configure the max width and margin in the HubSpot email creator UI?

0 Upvotes