Email Marketing Tool

SGalvin1
Member

No email being sent after contact form completed

SOLVE

Hi ive just trialed this and the form is not being pushed to my email but is showing in the marketing-forms page? Am i doing something wrong? I have the basic starter page. 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

No email being sent after contact form completed

SOLVE

@SGalvin1 click "Edit Form" in the top right corner, then go into the options tab of the forms editor. Here you can specify the email address you'd like to notify about new submissions.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
SGalvin1
Member

No email being sent after contact form completed

SOLVE

Many thanks for the help all sorted now 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

No email being sent after contact form completed

SOLVE

Hi @SGalvin1,

 

Could you explain in a bit more detail how you're testing and what you're expecting? Do you expect a form submission notification or did you set up a followup email? When you're saying "is showing in the marketing forms page", can you share a screenshot of what you're referring to exactly?

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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SGalvin1
Member

No email being sent after contact form completed

SOLVE

i expected a notifcation to go to the email i had linked to it but this does not happen ie how do you know you have received a form where are you told or do you just had to sproadically fo to that forms section? Screenshot 2024-02-18 at 20.11.11.png

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

No email being sent after contact form completed

SOLVE

@SGalvin1 click "Edit Form" in the top right corner, then go into the options tab of the forms editor. Here you can specify the email address you'd like to notify about new submissions.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes