No contacts have "false" for "Unsubscribe from all email" property

[pahy96]

I have about 2,500 contacts with the "unsubscribe from all email" property listed as "True," but none of the other 30,000 contacts have the property listed as "Fasle"

Overall, I'm looking to create an active list of contacts who have:

• Received 20 or more marketing emails
• Have not opened a marketing email in the last 120 days
• Have not clicked a marketing email in the last 120 days
• Are subscribed to receiving marketing emails

That last one is tripping me up on what to filter for.

[karstenkoehler]

Hi @pahy96,

Not being unsubscribed isn't the same as being unsubscribed – that's why contacts can either be opted in, not opted (neutral) or opted out of subscription types.

If you want to find contacts who are subscribed to a subscription type, you wouldn't find this under "Contact properties" but "Email subscriptions":

Let me know if you have any follow-up questions!

[pahy96]

In that case, I think I want to be able to filter on something like "has opted into any of" which doesn't seem like an option. Does that make sense?

[karstenkoehler · Accepted solution]

Hi @pahy96,

There isn't any option for that, correct. You would have to create multiple filter groups:

Best regards

[pahy96]

Ok, thanks for the quick and clear answers!