Multi-langual email subscriptions

[Laiba_Zakir_w4]

We can't define the actions based on translations of email subscriptions in workflows, even If we have translations for email subsriptions.

[karstenkoehler]

Hi @Laiba_Zakir_w4,

That's correct and expected behaviors. Contacts don't subscribe to a language version of a subscription type, they subscribe to the subscription type in general. The translations in the subscription settings are purely cosmetic.

If you want to assign contacts to a list broken down by subscription and language, you would have to ask for the preferred language or set it using a hidden field in website forms.

Let me know if you have any follow-up questions!

[Laiba_Zakir_w4]

okay so we have no use of email subscription translations?

[karstenkoehler]

Hi @Laiba_Zakir_w4,

I'm not sure what exactly you're referring to. Can you please provide more context to your question? Was does "use" refer to?

[Laiba_Zakir_w4]

Will this subscription type auto-sync its translation language to the newsletter languge? 
As i want to create a workflow on the behalf of subscription type language variation. 

[karstenkoehler · Accepted solution]

No, @Laiba_Zakir_w4, it will not. Please see my first reply. This translation is only cosmetic to the user, it's not equivalent to subscribing to a specific language. It's equivalent to subscribing to any language. You're simply improving the user experience by showing the subscription type description in the reader's language.

Best regards

[Laiba_Zakir_w4]

Thank you! @karstenkoehler