Email Marketing Tool

ASanchezGomez
Participant

Marketing Email: "created list" not showing in options to select.

SOLVE

When creating a campaign I have made my email template, Ihave tested. ready to send out to my list.

created a list with the parameters i need for clients.

go tho the walk trhough tutorial and it tells me I need to link receipient list, However, list does not show in the list of options.

 

List does show with the list menu. made both static and active to see if there would be adifferent outcome- but neither shows in the list selection.

 

==> So ??? how do I get my list linked so i can send my campaign?  Community, your thougths appreciated.

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2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi @ASanchezGomez,

 

Have you refreshed the email editor? HubSpot does not always update the same tab with assets created in the meantime.

 

If that's not it, could you confirm that you created a contact-based list, not a company-based lists? Emails can only be sent to contacts, not companies.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi @ASanchezGomez,

 

When you create a contact-based list, you should see this:

 

karstenkoehler_0-1696342971758.png

 

It is technically not possible to email a list of deals. It has to be a contact list.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

6 Replies 6
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi @ASanchezGomez,

 

Have you refreshed the email editor? HubSpot does not always update the same tab with assets created in the meantime.

 

If that's not it, could you confirm that you created a contact-based list, not a company-based lists? Emails can only be sent to contacts, not companies.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

ASanchezGomez
Participant

Marketing Email: "created list" not showing in options to select.

SOLVE

Pardon, for the delay in reply, seems my prior reply did not log in the system. It is a DEAL based list. as my objective is to email only people that have not priory responded and for which I do not have a sales cycle commenced.   So if I have interacted with them, I need them to be ommited. Thus sales cycle by deal is perfect for what I need.   I can choose what level of intearction such as none ( ourtreach, new lead)  or soemone that stalled in process ( app not submitted) etc.    

 

this is specifically Karsten, where my objective and interest lies in the use of lists for outreach. 

 

Thank you so much. 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi @ASanchezGomez,

 

You would have to create a contact-based list filtering for deal properties (using the dropdown and changing it from "Contact properties" to "Deal properties"). Deals cannot be emailed, only contacts can.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

ASanchezGomez
Participant

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi karsten, I understand your point. I did try that, but deal properties do not come up as option in my listing drop down menu

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Marketing Email: "created list" not showing in options to select.

SOLVE

Hi @ASanchezGomez,

 

When you create a contact-based list, you should see this:

 

karstenkoehler_0-1696342971758.png

 

It is technically not possible to email a list of deals. It has to be a contact list.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

ASanchezGomez
Participant

Marketing Email: "created list" not showing in options to select.

SOLVE

Yes, i do Understand that the "person" is to be contacted/emailed, -- i just did not realize there was a submenu there. so I did not see the deal option there.

 

much appreciated : )  will give it a go. let u know. Blessings

0 Upvotes