Managing Email Subscription Types

[#1]

How does one delete a subscription type or set one as default? I can't seem to manage subscriptions through Settings in that way.

I know there must be an easy answer but I have been looking everywhere for over an hour and can't figure it out. Thanks.

[#2 · Accepted solution]

Hi @thewagneragency 

You control subscription types through Settings->Marketing->Email->Subscription Types (Tab). You can't delete a subscription type, you can just mark it as inactive. You do by hovering over a subscription, clicking edit, unchecking the active checkbox for your subscription type, and then clicking finish.

You can drag and drop subscription types on the subscription type settings screen to manage the order they are shown on your subscription preferences page but there isn't really a way to set a default subscription type unless you just have one active subscription type. You control which subscription types your contacts can opt into via the subscription fields you present in your opt-in forms.

[#3 · Accepted solution]

Hi @thewagneragency 

Just to add to what @MatthewShepherd  has said, you also need to be on Marketing Hub Starter or higher to have access to subscription types - Marketing Hub Free doesn't let you create or change them. 

Hope this helps.