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Mailchimp Integration

PWike
Member

Hi, 

 

I have added Mailchimp to HubSpot, however when I go to configure it, its asking about mapped fields. 

 

I have email selected but then it insists on a custom field that I don't need, if I don't fill it out it wont let me proceed, if I do fill it out it says I need to purchase the Custom mappings?

 

Any idea how I get around it?

 

Screenshot 2025-10-30 at 13.43.46.png

 

0 Upvotes
1 Accepted solution
suprdense
Solution
Participant

Hey @PWike!

HubSpot needs at least one mapped field besides Email. On free or starter plans, custom mappings aren’t supported so you see the purchase custom mappings message.

What to do:
Go to Settings, Integrations, Mailchimp then Configure and map only default fields-

-Email to Email

-First Name to First Name (optional)

If it still asks for another field pick one to finish setup, then disable it after

To sync custom fields (like Lead Source or Lifecycle Stage) you’ll need Marketing Hub Professional or higher

If this resolves your problem please consider marking it as the accepted solution and giving it an upvote, so other community members can easily find it. Cheers!

View solution in original post

0 Upvotes
1 Reply 1
suprdense
Solution
Participant

Hey @PWike!

HubSpot needs at least one mapped field besides Email. On free or starter plans, custom mappings aren’t supported so you see the purchase custom mappings message.

What to do:
Go to Settings, Integrations, Mailchimp then Configure and map only default fields-

-Email to Email

-First Name to First Name (optional)

If it still asks for another field pick one to finish setup, then disable it after

To sync custom fields (like Lead Source or Lifecycle Stage) you’ll need Marketing Hub Professional or higher

If this resolves your problem please consider marking it as the accepted solution and giving it an upvote, so other community members can easily find it. Cheers!

0 Upvotes