My email preferences page has two identical options for the general "Marketing Information" category. The settings pages has two distinct entries that are also identical. However, I am unable to remove one.
Is this intended? I did nothing that I know of that would have created this configuration of the "manage preferences" page.
That’s strange. There’s no option to delete the subscription type, but you can make it inactive. Click on one of them and you should see the edit button, then click that and mark it as inactive and see if that takes it from the page?
That’s strange. There’s no option to delete the subscription type, but you can make it inactive. Click on one of them and you should see the edit button, then click that and mark it as inactive and see if that takes it from the page?
Thank you for the suggestion. I had not noticed that it could be set to "inactive" it solved the problem. I do think, however, that HubSpot might want to look into why my settings had two of the same category.