I can' upload images from url

[JShashati]

Hello, I tried uploading images from url to my email newsletter but i get either an "invalid url image not found" error or it just keeping spinning till I refresh. 

Tried diasbling extensions, clearing cache, using different browsers, using one drive and discord (invalid url) icloud, dropbox (just keeps spinning). Does anyone know why this keeps happening? My marketing emails end up in junk folder and when you add as contact they appear without the images. I thought this was the fix but can't get it to work. Thanks for the help!

[Ben_M]

Are the images in a public folder on those services? I'm suspecting that the error is because they are not publicly available and potentially require a login. If you cannot use that setting for whatever reason with your account, you should upload the images to Hubspot directly to use with your email.

[JShashati]

Hi Ben, thanks for responding. The Onedrive is not public but all the other services I created public folders. I originally uploaded my images to Hubspot but then my emails end up in spam folders and the images do not display.

[Ben_M]

Emails ending up in spam don't always have to do with images. Can you confirm you went through the SPF and DKIM setup for your email sending domain? 

https://knowledge.hubspot.com/domains-and-urls/connect-your-email-sending-domain

https://knowledge.hubspot.com/email/do-i-need-to-add-hubspot-to-our-spf-record