Email Marketing Tool

WqiFJ3EQkSPSfdg
Participant

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

Motns ago, I was recommended to use the HubSpot free email signature tool.  The system has an image stored in the system I use for my signature. I'm logged into the HubSpot online WebUI/Control Panel, but for the life of me, I cannot find how to navigate to the file location. The file URL still works fine, but I can't find where in the WebUI where I can access it. Without revealing the full URL, it is being called on from sub domains of "hubspotusercontent-na1.net/hubfs".

 

I managed to find it once a few months ago, but for the life of me, I cannot remember or seem to locate it now, and can't find a KB with this information. Any help would be most appreciated.

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

Hi @WqiFJ3EQkSPSfdg in free accounts, Files are hidden in the nav - not sure why, my assumption is that most free users are loading images, etc. for their website through the page builder UI and not managing a large amount of files.

 

You can access it with this direct link, just change the last series of numbers to your HubSpot Portal ID that you'll find in the URL when you access other areas of your account:

 

https://app.hubspot.com/files/123456789 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

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4 Replies 4
WqiFJ3EQkSPSfdg
Participant

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

Jennifer,

 

That did the trick!

 

I'm in the same WebUI as before, just without any way to navigate to this page without the workaround. If you could pass this along as a feature request, it would be most appreciated.

 

Kind regards. 

0 Upvotes
Jnix284
Hall of Famer

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

@WqiFJ3EQkSPSfdg I'm glad you were able to access your files with the direct link - I recommend bookmarking it for now, I've shared this feedback previously and am hopeful that with some of the other improvements to the navigation that this will be resolved in the future.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
WqiFJ3EQkSPSfdg
Participant

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

Jennifer,

 

Thanks for the timely response.  That is a bummer, as I only have a small number of images I'd like to add.  It'd just be nice if all data was store in a single directory/container that's easily accessible via the WebUI.  I'll try using your workaround and let you know how it goes.

 

Kind regards.

0 Upvotes
Jnix284
Solution
Hall of Famer

HubSpot Navigation/File Location of File/Image Uploads for Email Signatures

SOLVE

Hi @WqiFJ3EQkSPSfdg in free accounts, Files are hidden in the nav - not sure why, my assumption is that most free users are loading images, etc. for their website through the page builder UI and not managing a large amount of files.

 

You can access it with this direct link, just change the last series of numbers to your HubSpot Portal ID that you'll find in the URL when you access other areas of your account:

 

https://app.hubspot.com/files/123456789 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon