HubL code in HTML

[msaez]

Hi!

We have created an e-mail with a QR code in de HTML area.

Everything is working ok, but when I try to send them, appears a warning:

HTML is an HTML module and cannot contain HubL code

This is  the code that we are using:

Could you please help me? Do you know if it's relevant? Because, apparently, I can send the e-mail with any problems but I'm worried by the warning and his impact.

Thank you all

[albertsg · Accepted solution]

Hello @msaez, the error is quite self explanatori. You are using HubL in your module and that's not allowed as the error says. 

I see in your HTML that HubL is being used in the src property of your image: 

{{contact.hs_object_id}}

Anyway, if you can send the email, did you try sending it first to some test accounts for example? If it works, I don't think the error will prevent anything BUT I would recommend you to test it as much as you can since I'm not an email expert, I'm a CMS developer 🙂

[karstenkoehler · Accepted solution]

Hi @msaez,

Have you tried using a rich text module instead of a HTML module? It could be a quick workaround.

If that doesn't work either, the so-called programmable email feature might be needed, available in Marketing Hub Professional and Enterprise, allowing you to use advanced HubL syntax to fully personalize the content of your emails: https://knowledge.hubspot.com/email/create-programmable-emails

(It would be a matter of cloning an existing module and enabling the programmable email beta for this module. All default modules cannot be enabled that way, so cloning a default module should do the trick.)

Hope this helps!

[msaez]

Finally we are going to send them anyway because it seems that everything is working ok despite of the error.

Thank you for your help!😄

[albertsg · Accepted solution]

Hello @msaez, the error is quite self explanatori. You are using HubL in your module and that's not allowed as the error says. 

I see in your HTML that HubL is being used in the src property of your image: 

{{contact.hs_object_id}}

Anyway, if you can send the email, did you try sending it first to some test accounts for example? If it works, I don't think the error will prevent anything BUT I would recommend you to test it as much as you can since I'm not an email expert, I'm a CMS developer 🙂