Is there a way to add a recipient's full name in the export for an email? Right now all I get by default is the email address, which can sometimes make it heard to identify the person's name.
When exporting email recipients it is not possible to include the full name in the export file. However, you can export this file and then import it back into HubSpot (with one column for email address only) in order to create a static list that contains all the contacts with that email. You can then view the resulting static list or export it and include the first and last name as well as any other contact property values you want.
You can also create a smart list based on individuals who were sent or clicked a certain email, and this list can be exported and the name can be included.
And I encourage you to share and upvote for the idea ( this way it will have more chances to be implemented in the future), and follow the thread to receive the update status.
When exporting email recipients it is not possible to include the full name in the export file. However, you can export this file and then import it back into HubSpot (with one column for email address only) in order to create a static list that contains all the contacts with that email. You can then view the resulting static list or export it and include the first and last name as well as any other contact property values you want.
You can also create a smart list based on individuals who were sent or clicked a certain email, and this list can be exported and the name can be included.
I have this same issue. As an international company, we deal with Full Names -- never First and Last names. This creates issues with individualization of automated emails and such, but it's mostly an issue in Forms because there are default questions (with First and Last Name) that cannot be edited.