Email Marketing Tool

marykeytours
Participant

How to erase existing email addresses from a cloned email?

SOLVE

Is there a way to quickly erase all of the email addresses in the "Send to" field of a cloned email? 

Twice a month, I send a followup email to people who attended our webinar. The email is the same except for the header image and one link, so it's easiest for me to clone the last one and just update those two elements. The recipients are different every month, so I have to go in and put a new list each time. 

Previously, I could simply select all and erase, but now it appears I have to click the x on each one and manually erase every single email already in the field. 

Is there an easier/quicker way to do this? 

0 Upvotes
1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

How to erase existing email addresses from a cloned email?

SOLVE

Hello @marykeytours 

 

I tested in my end and you will need to uncheck the email from the dropdown option or click the X to remove the contact.

At the moment an easier way to remove from a cloned email is to create a list and add the contacts before sending the email, this way once you clone you can only delete the list that contains all the contacts.

 

I hope this information helps.

Kindly,

Pam

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0 Upvotes
3 Replies 3
PamCotton
Solution
Community Manager
Community Manager

How to erase existing email addresses from a cloned email?

SOLVE

Hello @marykeytours 

 

I tested in my end and you will need to uncheck the email from the dropdown option or click the X to remove the contact.

At the moment an easier way to remove from a cloned email is to create a list and add the contacts before sending the email, this way once you clone you can only delete the list that contains all the contacts.

 

I hope this information helps.

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


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0 Upvotes
marykeytours
Participant

How to erase existing email addresses from a cloned email?

SOLVE

Thanks for your reply. My contacts are different every week so it doesn't make sense to make a new list every time. Looks like there's just no simple way to do this. Too bad. 

0 Upvotes
PamCotton
Community Manager
Community Manager

How to erase existing email addresses from a cloned email?

SOLVE

Hello @marykeytours,

 

If your contacts have a property in common, you can use also that to change the list every week before sending the email.

 

I will be also tagging some experts on this matter here to check their opinion.

 

Hey @GuyTaylor @Crystal_Hopper @joshua-paul, would you add any other workarounds on @marykeytours question?

 

Thank you!

Pam

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