How to edit Marketing E-mails with various HubSpot users
SOLVE
We want to use Marketing E-mail to send out newsletters, but when one of our users creates an e-mail, that e-mail is only visible for her. We want to be able to work on this e-mail with various users. Is there a way to achieve this?
When a marketing email is added to HubSpot, that email is accessible by all users that have access to those email tools. The issue here could be that your other users aren't set up to have access to the marketing email tool.
You can access this by going to settings > users > choosing a user(s) > Marketing > Email (the checkboxes for Publish, Write, Read).
Can you check that and if that is not the issue, report back?
Josh
Did this post help solve your problem? If so, please mark it as a solution.
Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer
How to edit Marketing E-mails with various HubSpot users
SOLVE
Thanks for making that clear.
Now it do see the mails actually, the problem is that I kept getting to see a "create your first e-mail" screen, i've just clicked through it, and now it's solved.