Email Marketing Tool

guier64
Member

How to customize drag & drop email template wrapper

Hi  there, 

 

It seems the current system not alow to update the defaut drag & drop email template wrapper.  

 

The default wapper come with 600 width, 10px 20px padding. There is no way to update them.

 

Please help

 

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6 Replies 6
Mike_Eastwood
Recognized Expert | Gold Partner
Recognized Expert | Gold Partner

How to customize drag & drop email template wrapper

Hi @guier64 

 

You can change the default width in the Email Settings.

 

Settings (cog at the top right) > Marketing (left menu) > Email (left sub menu) > Size.

 

There you can change the default size from 600px.

 

If you do change the size make sure you test the emails on mobile devices - the preview isn't 100% reliable, especialy on mobile.

 

Did that do what you wanted?

Mike

rosell-dk
Participant | Gold Partner
Participant | Gold Partner

How to customize drag & drop email template wrapper

 

Hi Mike_Eastwood

That setting does not seem to have effect on the Drag & Drop emails.

It seems that there is no way of changing widths in Drap & Drop emails, just as there is no way to change padding - according to this answer:

https://community.hubspot.com/t5/Email-Marketing-Tool/Editing-Drag-and-drop-email-layout/td-p/272119

 

Anyone wanting this might want to upvote this idea:

https://community.hubspot.com/t5/HubSpot-Ideas/Create-personalized-drag-and-drop-email-templates/idi...

AVerburg
Participant | Partner
Participant | Partner

How to customize drag & drop email template wrapper

Yes this needs to be a feature. It is surprising that isn't already set up.

PamCotton
Community Manager
Community Manager

How to customize drag & drop email template wrapper

Hello @AVerburg , looks like the idea @rosell-dk shared with us is currently in planning.

Upvoting here will alert our Product Team to the popularity of this request. Doing so will also auto-notify you if/when this functionality becomes available within HubSpot. You may read more about how that review process works here.

 

Kindly,

Pam

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Dukester
Contributor

How to customize drag & drop email template wrapper

Hello Pam, has this feature to adjust email size in the drag and drop been implemented yet?

Based on my Hubspot experience, even basic features requested by multiple users for years never see the light of day. Hoping this one is different...

PamCotton
Community Manager
Community Manager

How to customize drag & drop email template wrapper

Hello @Dukester looks like this feature have not been released yet! I would recommend adding your comment to this idea here where is monitored by our product team, and once the idea status is updated you will receive an notification.

 

Kindly,

Pam

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