How to customize drag & drop email template wrapper

guier64
Member

Hi  there, 

 

It seems the current system not alow to update the defaut drag & drop email template wrapper.  

 

The default wapper come with 600 width, 10px 20px padding. There is no way to update them.

 

Please help

 

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0 Upvotes
4 Replies 4
Mike_Eastwood
Key Advisor | Gold Partner

Hi @guier64 

 

You can change the default width in the Email Settings.

 

Settings (cog at the top right) > Marketing (left menu) > Email (left sub menu) > Size.

 

There you can change the default size from 600px.

 

If you do change the size make sure you test the emails on mobile devices - the preview isn't 100% reliable, especialy on mobile.

 

Did that do what you wanted?

Mike

rosell-dk
Participant | Gold Partner

 

Hi Mike_Eastwood

That setting does not seem to have effect on the Drag & Drop emails.

It seems that there is no way of changing widths in Drap & Drop emails, just as there is no way to change padding - according to this answer:

https://community.hubspot.com/t5/Email-Marketing-Tool/Editing-Drag-and-drop-email-layout/td-p/272119

 

Anyone wanting this might want to upvote this idea:

https://community.hubspot.com/t5/HubSpot-Ideas/Create-personalized-drag-and-drop-email-templates/idi...

AVerburg
Participant | Partner

Yes this needs to be a feature. It is surprising that isn't already set up.

0 Upvotes
PamCotton
Community Manager

Hello @AVerburg , looks like the idea @rosell-dk shared with us is currently in planning.

Upvoting here will alert our Product Team to the popularity of this request. Doing so will also auto-notify you if/when this functionality becomes available within HubSpot. You may read more about how that review process works here.

 

Kindly,

Pam

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