How to categories different emails in business mails?

[RYaakov]

Hi, everyone. Dear expert members of this community. As I am using business mail for my business. But now we are getting confused while recieveing all deparment emails at the same place. Now I want to give specific tags to different deparment like I want to make related mails prominent so that we can easily differentiate it from the other mails. So how will it be possible? kindly share your experience and guide me about it.

[danmoyle · Accepted solution]

Hi @RYaakov. If you're using Conversations Inbox for emails, there isn't a native HubSpot functionality I'm aware of to add labels like you can in Gmail. If you're having users fill out a ticket form, you can segment by ticket pipelines for different products. This could help you organize by product, for instance. 

[TiphaineCuisset]

Hi @RYaakov 

Thank you for reaching out.

I want to tag some of our experts on this - @Olivia_Bagnall @danmoyle @Ian_Matt do you have any advice for @RYaakov on this?

Thank you!

Best

Tiphaine