Email Marketing Tool

AlleOtti
Participant

How to avoid double email registration

Hi folks, i've created a TEST FORM and filled-in 3 times the same test-email:  "hi-its-me@no-double.please.uk" with different names, I expected only one to be recorded, instead i found it 3 times....

 

...but i dont wanna someone recive 2 or more times the same newsletter

 

Why hubspot record several times the same email?

How can i avoid duplications?

 

Please help me

^__^

0 Votes
2 Réponses
AlleOtti
Participant

How to avoid double email registration

Ok, sorry, i was impulsive, the FORMs list colllect infinite times the same email address, 

BUT the contact list record only one time, so it's all fiine 🙂

0 Votes
karstenkoehler
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

How to avoid double email registration

Hi @AlleOtti,

 

Hubspot automatically deduplicates by email address: https://knowledge.hubspot.com/records/deduplication-of-records

 

In the form, you'll see three separately recorded submissions- but they all belong to one contact record. Three entries under one contact.

 

When you go to the contacts overview / listing page or click to show the record belonging to the submission, I'm sure you'll find only one contact record.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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