Hi folks, i've created a TEST FORM and filled-in 3 times the same test-email: "hi-its-me@no-double.please.uk" with different names, I expected only one to be recorded, instead i found it 3 times....
...but i dont wanna someone recive 2 or more times the same newsletter
In the form, you'll see three separately recorded submissions- but they all belong to one contact record. Three entries under one contact.
When you go to the contacts overview / listing page or click to show the record belonging to the submission, I'm sure you'll find only one contact record.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
In the form, you'll see three separately recorded submissions- but they all belong to one contact record. Three entries under one contact.
When you go to the contacts overview / listing page or click to show the record belonging to the submission, I'm sure you'll find only one contact record.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer